Shipping policy

Shipping Rates

Quebec and Ontario

Delivery is free on orders of $300.00 or more before taxes.

A flat fee of $7.50 applies to orders between $150.00 and $299.99.

A flat fee of $15.00 applies to orders under $150.00.

Rest of Canada

Delivery charges for other Canadian provinces will be automatically calculated at checkout, before your order is finalized.

United States

Please contact our customer service department at clients@sabinegaspard.com to request delivery rates.

Order processing and delivery times

Order processing time 2-3 working days. This time is for information purposes only. It does not constitute a guarantee.

In the event of unusual delays, please contact our customer service department at clients@sabinegaspard.com to check the status of your order.

Incorrect address / Unclaimed parcels

In cases where parcels are returned to us because an incomplete or incorrect address has been provided, only the cost of the products will be refunded. Refunds will be made by the same means of payment used for purchase.